Return

Product must be returned to us within 14 days from the date it has been delivered to the customer. Product must be returned with all tags attached in its original condition along with all packing material, courier receipt, invoice & other papers.

Refund

Animal Matters to Me does not typically offer refunds once a donation or purchase is completed. If you have any concerns or believe an exception may apply, please contact us directly. We are here to assist you with any inquiries related to your transaction.

Refund and Cancellation for Service Provider Company

Due to service providers in nature “NO REFUND”,“NO CANCELLATION” will be entertained once the Payment has been made.

Cancellation Policy

Please note an order can only be canceled within 24 hours of placing the order. Once the order is processed after 24 hours, no cancellation request will be entertained. However return is possible for all orders/products.
OR
Customers can CANCEL order only before the Order has been shipped/Dispatched. After the Product/s have been shipped, The Customer CANNOT Cancel the Orders. However return is possible for all orders/products.

Shipping & Delivery Policies

Animal Matter To Me ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays. For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). At times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Animal Matter To Me is not liable and would request its users to cooperate as Animal Matter To Me continuously tries to sort such instances. Also, Animal Matter To Me reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) to your source account.

Contact Us:

Animal Matter To Me
Address: CTS 166 / 167 Ashram, Madh – Marve Rd, Malad West, Mumbai, Maharashtra 400061, India
Phone No.: +91 99201 12227
Email Id: getinvolved@amtmindia.org